204pub Privacy Policy
Last updated: June 2025 · Effective immediately upon registration
This Privacy Policy explains how 204pub collects, uses, stores, and protects the personal information of registered users and visitors on the platform. We are committed to handling your data responsibly and transparently, in line with applicable Philippine data protection standards. By using the 204pub platform, you acknowledge that you have read and understood this policy.
Contents
- Information We Collect
- How We Use Your Information
- Cookies & Tracking Technologies
- Data Storage & Security
- Sharing Data with Third Parties
- Your Rights as a User
- Protection of Minors
- Policy Updates & Contact
1. Information We Collect
When you register an account on 204pub, we collect personal information that is necessary to verify your identity, process transactions, and provide you with a safe and compliant gaming experience. Account information collected includes your full name, date of birth, email address, mobile number, and a username of your choosing. Because 204pub operates in the Philippines and all transactions are conducted in Philippine Peso (PHP), we also collect local payment information such as your e-wallet account details, bank account number, or GCash/Maya reference as required to process deposits and withdrawals. In addition to the details you provide directly, we automatically collect device and browser data when you access the platform, including your IP address, browser type and version, operating system, device model, and the pages or features you interact with during your session. We also collect usage data such as login timestamps, session duration, bet history, game activity, and support ticket interactions in order to maintain account records and fulfil our regulatory obligations. All data collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal information such as government-issued ID numbers unless required for identity verification under applicable law. You are responsible for ensuring that any personal information you provide to 204pub is accurate, current, and complete.
2. How We Use Your Information
204pub uses the personal information it collects for a defined set of purposes that are directly tied to operating the platform and serving registered users in the Philippines. The primary purposes include: creating and managing your account, verifying your identity and age eligibility, processing PHP deposits and withdrawals through supported local payment channels, delivering the sportsbook, slot games, live casino, and bingo services you have opted to use, and communicating with you about your account status, transaction confirmations, and support queries. We also use your data to comply with legal and regulatory obligations, including anti-money laundering (AML) checks, responsible gaming monitoring, and reporting requirements imposed on licensed gaming operators. Aggregated and anonymised usage data may be analysed to improve platform performance, identify technical issues, and personalise the gaming experience — for example, surfacing promotions that are relevant to your activity. 204pub will not use your personal information for unsolicited marketing purposes without your consent, and you may opt out of any promotional communications at any time through your account settings or by contacting our support team. We do not use automated decision-making processes that produce legal or similarly significant effects on users without providing a means of human review. Any secondary use of your data beyond the purposes listed here will be communicated to you in advance, and where required by law, your explicit consent will be sought before proceeding.
3. Cookies & Tracking Technologies
204pub uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session preferences, and to gather anonymised analytics that help us understand how users navigate the site. Cookies are small text files placed on your device by your browser when you visit the platform; they do not contain executable code and cannot be used to access other files on your device. We use three main categories of cookies: strictly necessary cookies that are required for the platform to operate (such as session authentication tokens and anti-fraud flags), functional cookies that remember your preferences such as language settings and recently viewed game categories, and analytics cookies that collect anonymised data on page visits, session flow, and feature engagement. We do not use third-party advertising cookies or tracking pixels that share your behavioural data with external ad networks. You can manage cookie preferences through your browser settings at any time; however, disabling strictly necessary cookies may prevent certain platform features from working correctly, including account login and payment processing. On your first visit to the 204pub platform, a cookie consent notice will inform you of the types of cookies in use and allow you to accept or adjust your preferences. Continued use of the platform after acknowledging this notice constitutes your consent to the use of cookies as described here.
4. Data Storage & Security
Your personal data is stored on secure servers, and 204pub implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include industry-standard encryption for data in transit (TLS/SSL), encryption of sensitive fields at rest, access controls that restrict data access to authorised personnel on a need-to-know basis, and regular security audits and vulnerability assessments. Payment information such as e-wallet references and bank account details used for PHP transactions is handled in accordance with applicable financial data security standards and is never stored in plain text. Your account password is stored as a salted cryptographic hash and is never accessible in readable form by 204pub staff. We retain your personal data for as long as your account remains active and for a further period as required by law or regulatory obligations — for example, transaction records may be retained for a minimum of five years in accordance with AML compliance requirements. When data is no longer needed and retention obligations have been met, it is securely deleted or anonymised. While 204pub takes data security seriously and applies best-practice controls, no digital platform can guarantee absolute security; in the event of a data breach that affects your rights and freedoms, we will notify you and relevant authorities as required by applicable Philippine law.
5. Sharing Data with Third Parties
204pub does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with a limited set of trusted third-party service providers who support the operation of the platform, including payment processors handling PHP transactions (such as local e-wallet providers and bank transfer partners), identity verification services required for age and AML compliance, game content providers whose software powers the sportsbook, slots, and live casino sections, and IT infrastructure providers responsible for server hosting and platform security. All third-party processors are bound by data processing agreements that require them to handle your information only as instructed by 204pub and in accordance with applicable data protection law. We may also disclose your personal information to regulatory bodies, law enforcement agencies, or courts when we are legally required to do so — for example, in response to a valid subpoena, a government investigation, or a financial crime report under Philippine AML regulations. In the event of a corporate restructuring, merger, or acquisition involving 204pub, your data may be transferred to the successor entity; we will notify you of any such change and the continued protections that apply to your information. Outside of the circumstances described in this section, your personal information will not be shared with any external party without your explicit prior consent.
6. Your Rights as a User
As a registered user of 204pub based in the Philippines, you have specific rights over your personal data that we are committed to upholding. You have the right to access the personal information we hold about you at any time by submitting a request through the support team; we will respond within a reasonable timeframe and provide you with a clear summary of the data on record. You have the right to request correction of any inaccurate or incomplete information held in your account — for minor details such as contact number updates, this can often be done directly through your account settings. You also have the right to request the deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to any legal retention obligations that may require us to keep certain records. If you believe that 204pub is processing your data unlawfully or in a manner inconsistent with this policy, you have the right to object to that processing and to lodge a complaint with the relevant data protection authority. You may also request that we restrict processing of your data while a complaint or correction request is being reviewed. To exercise any of these rights, please contact the 204pub support team through the channels listed on the FAQ page; we will verify your identity before actioning any request to protect against unauthorised data access. We aim to resolve all data rights requests fairly and promptly in accordance with applicable Philippine law.
7. Protection of Minors
204pub strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect, store, or process personal information from minors, and our registration process includes age verification steps designed to prevent underage individuals from creating accounts. If we discover or receive credible notification that a minor has registered on the platform, we will immediately suspend the relevant account, delete or anonymise any personal data associated with it, and reverse any transactions made in connection with that account to the extent permitted by law. Parents and guardians who believe their child may have accessed the 204pub platform are encouraged to contact the support team immediately so that the matter can be investigated and resolved without delay. We encourage responsible use of parental control tools available on mobile devices and browsers to help prevent underage access to online gaming platforms. 204pub also cooperates with responsible gaming organisations and, where appropriate, may refer cases involving underage access to relevant child protection authorities. The protection of minors is a priority for 204pub, and we continue to review and strengthen our age verification processes on an ongoing basis.
8. Policy Updates & Contact
204pub may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, applicable law, or regulatory requirements. When material changes are made, the revised policy will be published on this page with an updated effective date, and registered users may receive a notification through the platform's standard communication channels. We encourage all users to review this page periodically so that you remain informed about how your data is being handled. Your continued use of the 204pub platform after a policy update has been published constitutes your acceptance of the revised terms. If you disagree with any changes to this policy, you should discontinue use of the platform and may request account closure as outlined in our Terms and Conditions. If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a potential privacy concern, please reach out to the 204pub support team via the contact options listed on our FAQ page. Our support team handles all privacy-related enquiries with strict confidentiality and will respond within a reasonable timeframe.
Have Questions About Your Data?
Our FAQ page covers the most common privacy and account queries in plain English. You can also review our Terms and Conditions and Responsible Gaming pages for a complete picture of how 204pub operates. Ready to join the platform? Registration is free, quick, and fully mobile-friendly for Philippines players.